Mail Tracker Module
Accessing the Mail Tracker:
To start using the Mail Tracker, click on the ‘Mail Tracker’ tab from the navigation menu.
Viewing Email Status:
The Mail Tracker displays a list of emails with the following details: ID, Recipient, Subject, send at, Viewed at, and Status.
You can sort emails by clicking on the ‘Sort By’ dropdown menu at the top right corner to arrange the emails according to your preference (e.g., date sent, status).
Email Status Indicators:
Status indicators show whether an email is ‘opened’ or ‘pending’. An ‘opened’ status means the recipient has viewed the email, while ‘pending’ means it has not been viewed yet.
View Mail Function:
Click the eye icon in the ‘View Mail’ column to open the details of a specific email.
- This brings up the ‘Email Details’ page, which displays the email ID, recipient, status, when it was sent, and when it was viewed.
- You can see the attachments that were sent with the email and the content of the email itself.
Step 1: Locating the Search Bar
Find the search bar at the top right of the Mail Tracker page.
Step 2: Using the Search Function
- Enter the keywords or email IDs you are looking for.
- Press ‘Enter’ or click on the search icon to execute the search.
- The Mail Tracker will filter and display the emails that match your search criteria.
Step 1: Selecting an Email
In the Mail Tracker list, click on the email you want to view.
Click on the corresponding eye icon in the ‘View Mail’ column.
Step 2: Review Email Details
- After clicking the eye icon, the Email Details page opens.
- Review the details such as the recipient’s name, email status, subject, the actual content of the email, and any attachments.
